We are a family-Operated and family-oriented business
Our lead technician, Patrick, is a Graduate of Philadelphia Wireless Technical Institute and has worked as an HVAC Tech since 1992.
Our Lead Administrator, Gloria, worked as a scientist for 27 years, before leaving research to concentrate on raising our son, Joshua, and directing the administration side of our company. Michael, another son, recently joined our company as Operations Manager and HVAC technician.
We believe in
Customer satisfaction above all things, and we try to be as efficient and flexible as possible to make that happen. We are a company you can count on!
We enjoy the theory behind how the air conditioning systems operate. Anyone can diagnose and change out a defective blower motor. We try to find out "the why" as to the reason a 7 year old motor is no longer working. It prevents, 2 summers from now, having to tell your customer he needs ANOTHER blower motor. Finding out the cause and a long term solution is what makes a good tech vs. a part changer.
What do you enjoy about the work you do?
We enjoy finding solutions to a problem. We cherish listening to our customers' specific needs and finding out how to address them. Every job is NOT the same.
What advice would you give a customer looking to hire an HVAC professional?
Licensed. Insured. Experienced. Pay NOTHING until work is completed in a professional, safe and efficient manner and you are 100% satisfied. Reviews from previous customers are great insight into a company's business practices, technical skills and professionalism.
What questions should customers ask?
Cost effectiveness between repair vs. replacement. Sometimes, replacing is the better option BUT that's not always feasible to every customer. We try our best to give options to our customers and our expert advice, but the customer knows better than we do what his situation is.
What is your typical process for working with a new customer?
Be on time for a scheduled call and listen to what the customer is saying. Many customers can give us info without even realizing it. Troubleshoot the system, and inform the customer as to what we found, what may have caused it, how to, not only repair the system, but also to prevent it from occurring again.
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